The Lean True North
Always put the Customer first, while striving for the highest quality of products and services, at the lower cost, in shorter lead time, in safer manner, and with deep respect for people
create financial resources for disruption or respond-to-disruption
Understand business problem (s) from client's perspective
Gemba to understand current state
Develop customer focused solutions
Develop people capabilities to transform business for achieving the desired state
We develop lean professionals who:
Take on new challenges and see it through to its logical end
Consider self improvement as a never ending process
Seek to surpass their own role model
Nurture their junior colleagues to surpass their own performance
What is Lean? Lean is to enhance value for customer using lesser resources.
The idea behind lean is to discover a better way of doing things. People are critical to discover that better way, by understanding the work being done, unearthing the problems, developing solutions to those problems and transforming the work.
What is Lean Management? Lean management is a series of practices that develops people to understand and own their problems, and aligns resources to achieve the purpose of the organization. Lean management engages everyone in designing processes to continuously solve problems, improve performance, and achieve purpose while consuming the fewest possible resources.
It can be characterized as a continuous series of controlled experiments, It encourages people for continuous experimentation. It governs the way people do their work, the way they interact with one another, the way production or service value streams are constructed, and the way people learn and improve. Every activity, linkages, and value creation path is designed to sense and surfaces problems rather than hiding the problem. Together, people find innovative solutions to the problems. As the processes and system matures, the standards are raised to create the problem.
" No problem is the biggest problem."
Lean Management in 2021: "The one thing of lasting value from the Japanese management craze. And the impact of that craze should not be underestimated. It spawned the quality movement, the excellence movement, and countless re-engineered and even reverse-engineered management theories. The need has been felt as long as we’ve had industrial organizations, and the need felt more so than now, as we enter this year ahead of us that is so ripe for the promise of intentional transition." - John Shook
"Toyota has performed so well because of the way it works. Excellent Japanese companies have come and gone. Some perform well from time to time, year to year, then go on the skids for a while. Many have gone out of business." - John Shook