Get Better and Better
We take responsibility to keep enhancing our lean management capability to meet evolving need of our customer.
Understand business problem from customer's perspective
Do Gemba to understand current state
Develop customer focused solutions
Build people capabilities to transform their business for better
We develop lean professionals who:
Take on challenges and see it through to its logical end
Consider self improvement as a never ending process
Seek to surpass their own role model
Nurture their colleagues to surpass their own performance
John Y Shook on Lean Management:
"The one thing of lasting value from the Japanese management craze. It spawned the quality movement, the excellence movement, and countless re-engineered and even reverse-engineered management theories. The need has been felt as long as we’ve had industrial organizations, and the need felt more so than now, as we enter this year ahead of us that is so ripe for the promise of intentional transition."
"Toyota has performed so well because of the way it works. Excellent Japanese companies have come and gone. Some perform well from time to time, year to year, then go on the skids for a while. Many have gone out of business."
What is Lean Management?
Lean Management is to enhance value for customers with less resources expended.
The idea behind is to discover a better way of doing things, which is always there. People are key to discover the better way, by understanding how the work is currently being done, unearthing the problems in current way of doing the work, developing solutions to those problems and transforming the work.
Lean management is a series of practices that develops people to understand and own their problems, and align resources to achieve the purpose of the organization. It engages everyone in designing processes to continuously solve problems, improve performance, and achieve purpose while consuming the least resources.
Lean Management can be characterized as a continuous series of controlled experiments. It encourages people for continuous experimentation. It governs the way people do their work, the way they interact with one another, the way production or service value streams are constructed, and the way people learn and improve. Every activity, linkages, and value creation path is designed to sense and surface problems rather than hiding the problem. Together, people find innovative solutions to the problems. As the processes and system matures, the standards are raised to create the problem.
" No problem is the biggest problem."
People have a natural ability to change things for better and sense things instinctively which machines can never do. We are encouraged to see the facts by personally seeing, feeling and interpreting the current situation at the place of work, to discover the current problem, and develop creative and better solutions. Finding problems requires developing an awareness of problems even in situations those look perfectly normal - seeing the waste like; Why are we waiting? Why do we need to do this rework? Why is the product accumulating? How do we make the work easier to do?