A3 Mgmt

Developing Structured Problem-Solving and Leadership Skills using A3 Mgmt

"Creating the meta-system to solve business problem with all its complexity"

A3 Mgmt 

Learn to Practice A3 Thinking based on PDCA the Science of Improvement to solve Business Problem

PDCA is the Science of Improvement, introduced to Dr. Deming by his mentor, Walter Shewhart. Dr. Deming introduced it to Japan, who adopted it to improve their processes and products which brought a revolution in quality. Toyota used it as a key tactic in sharing a deeper method of thinking that lies at the heart of Toyota’s leadership, known as A3 Mgmt. The most basic definition of an A3 Mgmt. would be a PDCA storyboard, but a broader notion of A3 Mgmt. as a way of thinking captures the heart of Lean Management. It structures effective and efficient dialogue, understanding and deep agreement. It creates communication and dialogue in a manner that leads to a good decisions. The proposed countermeasures through A3 Mgmt. have a much greater chance of being effective as they are based on facts and data gathered from the place where the actual work is performed. engaging with people who perform it.

We bring you this program on "A3 Mgmt." based on Gemba at Toyota Plants in Japan and India and deeper interaction and learning from people who had practiced it hands on. So, experience the creativity within you and learn, a new way of thinking and communicating, a way of learning, a way of getting things done and a way of developing yourself, as well as others, as a creative problem solver. Additionally we have supplemented the program with KJ-Methods for processing qualitative data and parallel thinking making it a much powerful method.

The benefits of A3 Mgmt:
Purpose - Solving the business problems in a sustained manner and creating knowledge

Planning - as a framework, to structure thoughts and organize it in a logical way in a strategic manner
People development - develop people creativity around current facts
Developing coach - who motivates people to explain their thought process by asking right questions, challenging assumptions and jumping to conclusions, encouraging people to dig deeper into facts to develop innovative solution
Nemawashi - by encouraging people to go to Gemba, engage with all people to discover the hidden facts
Knowledge management - by recording the knowledge created and making it reusable for future problem solving to take the processes to the higher level of performance
PDCA Culture - as it becomes the vehicle of communication and reflection around a problem, it facilitates the culture of PDCA across the organization

How This Program Is Different:
This is not a typical training program where you watch slides, listen, do some exercises, and discuss your thoughts and experiences. Come prepared with some complex business problems and real exploration around the same by the team who are assigned to solve it. The team selects one of the problems to maximize learning during the program. The team goes back and solves the problem using A3 Mgmt. Process as coached.


Who should attend?

  1. Managers and executives who want to develop their skills for the structured problem-solving and fact-based decision-making

  2. Change management professionals involved in leading major change or improvement initiatives

  3. HR professionals who wish to introduce structured problem solving and fact-based decision-making skills within their organization

  4. Any person who wishes to improve his or her organization

  5. Any manager who is keen to lead and manage his or her organization effectively

  6. Professionals who want to improve thinking, behavior, and performance of people in their organization

  7. Anyone who wishes to improve his or her critical thinking capability

A3 Mgmt

Program Outline

Day 1

  • Learning Process

  • Drivers for Problem Solving

  • The Problem Solving Process

  • Set-up Your Problem

  • Problems of Problem-Solving

  • Grasp the Current Situation

  • Setting Goals and Targets

Day 2

  • The Coaching Process

  • Root Cause Analysis

  • Proposed Countermeasures

    • KJ Method

    • Parallel Thinking 

  • Making the Things Happen

  • Sustain the New Performance Level

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