A3 Mgmt

A problem solving process to create problem solvers across organization 

"Creating the meta-system to solve business problem with all its complexity"

A3 Mgmt 

Rotating PDCA cycle effectively and efficiently

Creating the meta-system to solve business problems with all its complexity

PDCA is an integrated learning - improvement model, first introduced to Dr. Deming by his mentor, Walter Shewhart. Dr. Deming introduced it to Japanese, who adopted it for continuous improvement of their processes and products and revolutionized their product Quality. Toyota created a management system around it; a key tactic in sharing a deeper method of thinking that lies at the heart of Toyota’s leadership, we call it A3 Mgmt. The most basic definition of an A3 Mgmt would be a PDCA storyboard, reflecting Toyota's way of capturing the PDCA process. But a broader notion of the A3 Mgmt as a process, a way of thinking captures the heart of lean management. It structures effective and efficient dialogue, understanding and deep agreement. It creates communication and dialogue in a manner that leads to good decisions. The proposed countermeasures have a great chance of being effective because they are based on facts and data is gathered at the place where the work is performed, from the people who perform it.

We bring you the program "A3 Mgmt" based on our Gemba at Toyota in Japan and India. Experience the creativity within you and learn, a new way of thinking and communicating, a way of learning, a way of getting things done and a way of developing yourself, as well as others, as a creative problem solver.

The benefits of A3 Mgmt:
Purpose - Solving the business problems in a sustained manner and creating knowledge

Planning - as a framework, to structure thoughts and organize it in a logical way in a strategic manner
People development - develop people creativity around current facts
Developing coach - who motivates people to explain their thought process by asking right questions, challenging assumptions and jumping to conclusions, encouraging people to dig deeper into facts to develop innovative solution
Nemawashi - by encouraging people to go to Gemba, engage with all people to discover the hidden facts
Knowledge management - by recording the knowledge created and making it reusable for future problem solving to take the processes to the higher level of performance
PDCA Culture - as it becomes the vehicle of communication and reflection around a problem, it facilitates the culture of PDCA across the organization

How This Program Is Different:
This is not a typical training program where you watch slides, listen, do some exercises, and discuss your thoughts and experiences. Come prepared with some recent business problems and some real exploration around the same as per your current problem-solving process. The problems are shared among the team. The team selects one of the problems to maximize learning. The team goes back and identifies a chronic business problem and solves the problem using A3 Mgmt Process as coached.


Two level certifications:
1) COP: Certificate of Participation - provided after attending the program
2) SCC: Successfully Completed Certificate - provided after solving a real business problem using A3

Who should attend?
Person who wishes to improve his or her organization
Manager who is keen to lead and manage his or her organization effectively
Change agent for new initiative promotion
Professionals who want to improve thinking, behavior, and performance of people in their organization
Senior executives who wish to improve their abilities to lead and manage
Anyone who wishes to improve his or her critical thinking capability


A3 Mgmt

Day 1

  • General Introduction

  • Learning Process

  • The Drivers for A3

  • The A3 Management Process

  • Set-up Your Own A3

  • Problems of Problem-Solving

  • Grasp the Situation

Day 2

  • Setting the Goals and Targets

  • The Coaching Process

  • Getting to the Roots

  • Language Processing

  • Set Based Decision Making

  • Making the Things Happen

  • Reflection on the Program